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RN31400 Powers off within seconds off pluggin it in.
My RN314 ( 4 10tb drives ) was off when I got back to my home office. I pressed te power button but nothing happened. I suspected the power supply but the green led was lit so i tried my spare PS....
If it's a firmware problem, the fan would normally start and stay at full speed. But you could have two unrelated problems, I suppose.
Anyway, that you are still under warranty is a good thing, and you should pursue that avenue.
I talked with tech support and they think the firmware in the box got corrupted somehow. Unfortunately I am on a sales trip until next week so I can't try their suggestion of applying power to the unit with the drives out and the reset held in to see if the boot menu comes up. I will try that this coming week when I return to my home office.
Good suggestion to see if it stay running longer if I have it unplugged for a much longer time. Since I am away its completely un-plugged and powered off for at least 6 days. I hope that shows something.
Tech support tells me the chassis is still under replacement warranty at the moment. So that might be good news. I just hope I see something from the boot menu or trying the boot from USB.
If it's a firmware problem, the fan would normally start and stay at full speed. But you could have two unrelated problems, I suppose.
Anyway, that you are still under warranty is a good thing, and you should pursue that avenue.
Could not get to the boot menu as the unit powers on then off within a few seconds.
Worked with Tech Support for a couple hours before they issues an RMA for a replacement chassis. Should arrive on Monday.
Thanks for everyone's suggestions.
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