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Forum Discussion
RN31400 Will Not Boot
I have a RN31400 that will not boot. The power button flashes, the ACT light comes on for a few seconds and the display shows "Netgear Storage Welcome_". That is all it will do. I have tried holdi...
First let me say Thank You for the response.
No doubt I did not follow best practices. While I know PCs & electronics, the workings of a NAS is greek to me. Luckily I have two seperate backups of the roughly 10TB of stuff stored on this box.
RAIDar sees only my 2 Bay RN10200 Box. No sign of the RN31400.
With all drives removed I get exactly the same results. With all drives removed no response from holding the reset button or holding the Backup button with a front mounted USB flash drive.
Installed a known good formated empty drive in the left most slot. So with only one drive I get the same results as outlined above.
I look forward to more ideas. Thanks.
Hi JGulliver64,
Since you are still getting the same issue even if the drives are removed, this is most likely an issue with the chassis already.
If your device is still under warranty, you may contact support so they can process a warranty replacement. Hardware warranty for the RN314 is 5 years from the date of purchase. Support may also do additional hardware checks before they process the RMA.
Regards,
Well it is less than 5 years old, I set it up on December 15, 2014. But there is no way I am going to find an almost 5 year old receipt. I doubt I even still have that receiot and I am not even sure where I purchased it.
I will keep hoping someone pulls a solution out of their hat.
I'm afraid I must agree that it seems something has gone bad in your NAS hardware wise. I'm fairly certain the 314 has a hidden 5V level serial port like other ReadyNAS, but I don't have one and can't find any reference to the port via Google. It's unlikely you'd find out anything useful from it, but it's pretty much your last hope.
If you bought the NAS online, the seller's site may be able to give you access to a receipt.
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