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RN316 on 6.10.0HF2 - New twist on Admin account lockout issue.
After finally getting this thing back under control, I walked away from my computer which was logged in to the admin panel. A frozen pizza and glass of ice tea later.... And, I return to Admin lo...
I haven't ever seen this issue with my own NAS. But it's possible that I haven't let the admin web ui time out lately.
Is your use case the following steps?
- log in to the web ui
- wait for the automatic logout
- manually refresh the browser page
What browser are you using?
I am using mainly firefox as my browser. In my case, I have not refreshed the page at all. I just let it log out on its own. And, when some time later, using the visible prompt to log back in, it renders a lock out notice.
I notice that Firefox will not allow you to close a tab when the login prompt is displayed. It completely steals focus. So, perhaps it is also transmitting a connection stay-alive to keep the session alive. (Complete conjecture on my part)
I did try this on Chrome (one time) and, it did not lock out.
Of course, once is hardly a thorough testing. But, it was time to cook dinner. (on JST time here)
If anyone else can replicate this, at least we have a solid recommend for a hotfix of some sort.
In my informal testing; Neither Chrome nor Safari have triggered the admin lockout. (In fact, Safari NEVER logs out. I come back hours later. And, it is still logged in to admin.)
My conclusion, therefore, is that Firefox does something differently which triggers it.
So... In the end, it looks like a browser-specific issue to me.
Steedvlx600 wrote:
In my informal testing; Neither Chrome nor Safari have triggered the admin lockout. (In fact, Safari NEVER logs out. I come back hours later. And, it is still logged in to admin.)
My conclusion, therefore, is that Firefox does something differently which triggers it.
So... In the end, it looks like a browser-specific issue to me.In my testing, Chrome logged out, but FireFox didn't (same as your Safari test). FireFox had the NAS username/password stored - which might explain the difference in our results.
I tested on with a NAS running 6.10.0 hotfix 2.
StephenB wrote:In my testing, Chrome logged out, but FireFox didn't (same as your Safari test). FireFox had the NAS username/password stored - which might explain the difference in our results.
I tested on with a NAS running 6.10.0 hotfix 2.
Firefox (on MacOS) has the user/password saved as does my Safari, I never allow saved passwords in Chrome and, I rarely use it for anything (Trust does not extend to Alphabet Corp)
After completely resetting the Firefox app... I have experienced no further problems with it after several tries today. I had cleared cache previously. But, I have only today fully reset the app.
All in all. A mystery which will likely go without a definitive explanation.
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