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joe_schmo's avatar
Oct 08, 2022

RN316 Upgraded Firmware, EDA500 Volumes are messed up

I just upgraded my firmware.  machine booted and then one of my EDA500s doesn't show up.  The other is also messed up.

 

Doesn't seem that netgear provides support anymore... I used to be able to buy a support contract but have no idea how to do that anymore.  Can anyone help me figure this out?

41 Replies

  • So if I disconnect the two EDA500s, my NAS boots up and all is well.
    If I turn one of the EDA500s on, it shows up as a mix of unusableness.

     

    If I boot up the NAS while the two EDA500s are powered on and connected, the NAS shows every drive as red.

     

    I am assuming there is something I can do to fix this.  Support tells me to post to the forums and won't tell me if you can purchase a support ticket like back in 2018.  

    Anyone have any ideas?

    • joe_schmo's avatar
      joe_schmo
      Tutor

      more info...

       

      Without the EDA500s on, I see my NAS showing up in the Volumes part with 

       

      EDA1

      EDA2

      EDA3

       

      All with data/free at 0.

       

      I only ever had 2 EDA.

       

      So wondering if anyone can help tell me what to do to get these back.

    • StephenB's avatar
      StephenB
      Guru

      joe_schmo wrote:


      If I turn one of the EDA500s on, it shows up as a mix of unusableness.

       


      Does it matter which one?  Or does turning either one on cause this problem?

      • joe_schmo's avatar
        joe_schmo
        Tutor

        It's both.  Here's a screenshot with what happens when I boot the NAS by itself and then turn on one EDA. 

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