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Forum Discussion
joe_schmo
Oct 08, 2022Tutor
RN316 Upgraded Firmware, EDA500 Volumes are messed up
I just upgraded my firmware. machine booted and then one of my EDA500s doesn't show up. The other is also messed up. Doesn't seem that netgear provides support anymore... I used to be able to b...
Marc_V
Oct 17, 2022NETGEAR Employee Retired
Contacting ReadyNAS support via Email will the best option if you want to seek assistance with them. You can send an email to readynassupport@netgear.com. Data Recovery may apply but no support contract is available for ReadyNAS devices.
HTH
joe_schmo
Oct 17, 2022Tutor
Marc_V wrote:
Contacting ReadyNAS support via Email will the best option if you want to seek assistance with them. You can send an email to readynassupport@netgear.com. Data Recovery may apply but no support contract is available for ReadyNAS devices.
HTH
Hi Marc_V
When did that change? I remember back in 2018/19 I was able to spend $150 for a support case.
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