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Forum Discussion
Govnah
May 25, 2013Aspirant
RN516 AV and Genie/Apps Issue
Currently running 6.0.6 on a RN516 and if I reboot the RN516 with antivirus (AV) enabled I am unable to see any apps or installed apps under the Apps tab upon reboot. However, if I disable AV and then...
Govnah
Jun 01, 2013Aspirant
I can confirm similar issues. Blank screen on the RN516 when logged into Genie Market Place. Under the installed apps, all apps are showing with the exception of HTOP and Sabnzb that were showing.
Absolutely bizarre behavior for sure. This is getting old and still scratching my head how/why NTGR would release this with out further testing/QC.
Just the other day my RN516 was in a state where frontview was inaccessible even though you could ping, SSH, and all the apps were running. I tried to restart from frontview and SSH and the RN516 would not reboot and was in the state for a day or two. Opened a ticket with NTGR level 3 SSHed and was unable to address and informed just to pull the plug and restart, which I did and for the last few days I have not had that issue. Holding out for the next firmware release in hopes of addressing these issues.
Update: I SSHed into the RN516 and did a touch /apps/htop/.localapp and sabnzbd and then the two missing apps showed up. Strange because all was working before.
Absolutely bizarre behavior for sure. This is getting old and still scratching my head how/why NTGR would release this with out further testing/QC.
Just the other day my RN516 was in a state where frontview was inaccessible even though you could ping, SSH, and all the apps were running. I tried to restart from frontview and SSH and the RN516 would not reboot and was in the state for a day or two. Opened a ticket with NTGR level 3 SSHed and was unable to address and informed just to pull the plug and restart, which I did and for the last few days I have not had that issue. Holding out for the next firmware release in hopes of addressing these issues.
Update: I SSHed into the RN516 and did a touch /apps/htop/.localapp and sabnzbd and then the two missing apps showed up. Strange because all was working before.
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