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Forum Discussion
mike_wilson
Oct 17, 2025Aspirant
RND2000-V2 cannot reset to select factory default
i have two RND2000-v2 that both are causing the same problem. Let me first say that i do not have the current password so i have to do a boot and default to factory settings. If i power up, with...
mike_wilson
Oct 18, 2025Aspirant
Thanks for the reply. The front panel says readynas duo. but underneath there is a label that says readynas duo RND2000 V2.
StephenB
Oct 18, 2025Guru - Experienced User
mike_wilson wrote:The front panel says readynas duo. but underneath there is a label that says readynas duo RND2000 V2.
Netgear really messed up the branding. As a result, a lot of Duo v1 owners think they have have a v2. You have the hardware version 2 of the original Duo (called a v1 here and on the Netgear support pages).
Instructions for the boot menu are on pages 15-16 here:
You should review them, especially if you were using the instructions for the v2.
Also, the disk size has to be 2 TB or less - your NAS do not support GPT formatting. Larger disks might appear to work, but the volume size will be small (less than 2 TB). Almost all desktop-class drives in this size range use SMR technology - which isn't a good fit for ReadyNAS. So if you do get new disks, you should use a NAS-purposed drive. Seagate Ironwolf and WD Red Plus are both good options.
mike_wilson wrote:i just want to default to factory settings.
I'd start by testing the disks in the two NAS. Best to connect them to a Windows PC (either with SATA or a USB adapter/dock) and use vendor tools. WD Disk Utilities for Western Digital, Seatools for Seagate.
If you want to use FlexRAID, then you'll need to install the old version of RAIDar (4.3.8)
Getting a compatible Java can be problematic - this package will work:
- https://faucet.aas.duke.edu/pub/pc/bigfix/patches/java/jre-8u221-windows-i586.exe
If you just want XRAID, then you can use the "new" 6.5 software.
If the disks are healthy, you can unformat them in the PC. One way is to do that is to run the destructive write-zeros test in the vendor tools. Another is to use the disk utility to delete the partitions (click on each, and then "delete volume"). Then when you power up the NAS with the disks installed, they will automatically do a factory install.
When was the last time you successfully accessed frontview? Your NAS doesn't support TLS 1.2, so you will get an SSL/Cipher Mismatch error from most browsers. If you run into that, you can use FireFox and set security.tls.version.min to 1 (browse to about:config and search for the setting).
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