Won't reset at all, have pushed the button numerous times, its dead. Tried the online reset, but the link is dead, it goes nowhere. Can't do setup in RAIDar, it won't recognize my password. Went into password recovery, and it won't work either. RAIDar sees the NAS, I can ping it, but Win 10 doesn't see it in the network, don't know why. Really frustrated.

What firmware are you running? BTW if your part number is correct in the title, you have a v1, not a v2.

I am working with a win 10 OS. I don't know the firmware. I obviously don't know anything about these NAS, because I don't even know where to find it. The NAS came with a disc which contained RAIDar and NTI Shadow, nothing else. I have no dashboard that so many people speak about. What am I missing? Do you access this thing with DOS? Interesting comment about the version because right on the label it says its v3. That all sounds so weird to me. Have I got a freak?

Hi glwrnsn, Welcome to the community! Try to do the ff. 1. Download and install RAIDar in your PC. 2. Connect the ReadyNAS on your network via LAN. 3. Remove the disk and boot it up. 4. Open the RAIDar utility in your PC. Check if the device shows up on the utility and tell us if it obtains an IP address from your network. Also, send us a PM together with the serial number of your unit. Kind regards, BrianL NETGEAR Community Team

BrianL: RAIDar finally accepted my password, the same one I have been trying to make it take....weird. I updated firmware. Strange thing happens. Right after update the NAS shows in my Windows network, but I can't access it. Gives me an error about socket and protocol missing. Sorry, I didn't write it down. Then on reboot, the NAS disappears again from Windows network. 1. Already have RAIDar on the PC, but I updated it. 2. ReadyNAS already hooked to network via Lan 3. Remove all four HD's and booted it up. 4. The ReadyNAS shows up in RAIDar, IP address is 192.168.1.10, of course it shows its empty with no disks. Serial number of NAS is 23J51A7700255..

Perhaps power down, reinstall the disks in their original slots, and then boot up. Then open CMD and enter net use * /delete net use t: \\192.168.1.109\C /user:admin nasadminpassword If the first command asks for confirmation, let it proceed, Errors on that one can be ignored. The second one should mount the NAS C volume as drive letter t. Use the real admin password of course.

RND4000-100NAS won't reset | NETGEAR Communities

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StephenB
Guru - Experienced User
Jun 20, 2016
What firmware are you running?

BTW if your part number is correct in the title, you have a v1, not a v2.
- glwrnsn
  Aspirant
  Jun 21, 2016
  I am working with a win 10 OS. I don't know the firmware. I obviously don't know anything about these NAS, because I don't even know where to find it. The NAS came with a disc which contained RAIDar and NTI Shadow, nothing else. I have no dashboard that so many people speak about. What am I missing? Do you access this thing with DOS?
  
  Interesting comment about the version because right on the label it says its v3. That all sounds so weird to me. Have I got a freak?
  - BrianL2
    NETGEAR Employee Retired
    Jun 21, 2016
    Hi glwrnsn,
    
    Welcome to the community!
    
    Try to do the ff.
    
    1. Download and install RAIDar in your PC.
    
    2. Connect the ReadyNAS on your network via LAN.
    
    3. Remove the disk and boot it up.
    
    4. Open the RAIDar utility in your PC.
    
    Check if the device shows up on the utility and tell us if it obtains an IP address from your network. Also, send us a PM together with the serial number of your unit.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team

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RND4000-100NAS won't reset

40 Replies

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