Forum Discussion

Aspirant

May 08, 2018

Solved

RND4000 SV1 Swap

Hello, My ReadyNAS RND4000 NV+ has just died. I have managed to chance upon another new and never used RND4000NV+ to replace it. How do I go about swapping them over, is there a process I should fo...

Hard Disk

Junyar
May 14, 2018
Thanks for the help everyone. I followed both advice, booted with an old hard drive accessed the NAS via the web interface, downloaded the latest firmware and updated. I then put my hard drives back in order and rebooted. Rebooted in good time and could see my files. Took the NAS about 24 hours to file check and sync and I now have access to everything.

Now to clean up the files and think of a plan to make sure this does not happen again.

Thanks again for the help.

Junyar

Aspirant

May 08, 2018

Thanks for the response and the link Marc. They are both the NV+ V1, so a straight swap and reboot should be all that is needed. Will I have to reconnect and rename etc.?

StephenB

Guru - Experienced User

May 08, 2018

Junyar wrote:
They are both the NV+ V1, so a straight swap and reboot should be all that is needed. Will I have to reconnect and rename etc.?

If the firmware in the flash doesn't match the original NV+, then the replacement will install that version onto your disks. So it's best to set up the replacement with a scratch disk first, and then update the firmware if needed. That prevents the risks of a large downgrade causing issues (which could put your data at risk).

Once that is done, power down and migrate the disks (preserving slot order), and power up again. The settings are all on the disks, so there's no need to reconfigure anything.

Junyar
Aspirant
May 08, 2018
Thanks. How do I set up a scratch disk? Also I am not sure what firmware was on the dead one. Can I check?
- StephenB
  Guru - Experienced User
  May 08, 2018
  Junyar wrote:
  Thanks. How do I set up a scratch disk?
  
  A scratch disk is just a SATA disk you happen to have that you are willing to use for this. It needs to be <= 2 TB in size, and it will be reformatted as part of the process - so any data on it will be lost. It doesn't need to be on the hardware compatibility list - it won't be in the system for long, and you won't be putting any of your data on it. It shouldn't be one of the disks in your old NAS.
  
  Junyar wrote:
  Also I am not sure what firmware was on the dead one. Can I check?
  
  If the NAS won't boot, then you can't easily tell the firmware. It is ok to use the current firmware (4.1.16) on the new NAS, as upgrading firmware doesn't carry the same risks as downgrading.
- Marc_V
  NETGEAR Employee Retired
  May 14, 2018
  
  Hi Junyar
  
  We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
  
  If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
  
  The Netgear community looks forward to hearing from you and being a helpful resource in the future!
  
  Regards,
  - Junyar
    Aspirant
    May 14, 2018
    Thanks for the help everyone. I followed both advice, booted with an old hard drive accessed the NAS via the web interface, downloaded the latest firmware and updated. I then put my hard drives back in order and rebooted. Rebooted in good time and could see my files. Took the NAS about 24 hours to file check and sync and I now have access to everything.
    
    Now to clean up the files and think of a plan to make sure this does not happen again.
    
    Thanks again for the help.