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Forum Discussion
Oz_Pete
Jun 25, 2022Aspirant
RND4000 trying to boot from USB but OS Index Error
Hi Team, I have an RND4000 NV+ 4 Bay. It is stuck on boot, I have done the initialisation of OS already, still the same. I have downloaded both the oldest and newest radiator bios firmware files fr...
Oz_Pete
Jun 26, 2022Aspirant
Thx Stephen for the response. It has NV+ on the front grille.
StephenB
Jun 26, 2022Guru - Experienced User
Oz_Pete wrote:
Thx Stephen for the response. It has NV+ on the front grille.
There is some risk when running the USB recovery, so it would be good to make sure it is the right step first.
I suggest powering down and removing the disks in the NAS (labeling by slot). Then power up. Normally you would then see a "no disks" message on the LCD screen of the NAS. Are you seeing that?
If you are, then I suggest powering down again, and reinserting the disks. Then power up. Let us know what is on the LCD screen (if anything). Also install RAIDar, and see if it can find your NAS. If it can, let us know what status it is showing (posting a screenshot is a good way to do that).
- Oz_PeteJun 27, 2022Aspirant
After removing the disks and powering on I see the message 'No Disks'. I can power the unit down by pressing and holding the power button.
I insert the disks again and reboot, the units remains 'booting...' and hangs there.
When I engage raidar it cannot see the unit and asks me to rescan.
There are no other NAS units on my network. I assume it cannot see it as the unit has not reached the stage where an IP address is established.
I can NOT power the unit down by pressing and holding the power button when it is in the 'booting' phase so I have to remove the power cord to power it down.
Thank you again for your interest in my challenge
Pete
- StephenBJun 27, 2022Guru - Experienced User
Oz_Pete wrote:
After removing the disks and powering on I see the message 'No Disks'. I can power the unit down by pressing and holding the power button.
Do you have a spare disk (not in the array, and something you are ok reformatting) that you can test with? It has to be 2 TB or smaller.
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