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Solved
RND4000 v3 not powering on
SN# 23J5127M00528 I powered it down to move it to another location and it does not power back on. It seemed to be working fine up to this.
Then likely the PSU has failed. The hardware warranty is 5 years, so you could check to see if you are still covered. Even if you aren't, you can try contacting netgear support, and see if you can get another PSU.
A new NAS would deliver much higher performance than the NV+, so it is probably not worth a lot of investment (either time or money).
Do you have a backup of the data on the NAS? If not, Netgear support could help you migrate the data (if you buy a new ReadyNAS).
Perhaps make sure all the disks and boards are properly seated. It is possible that something got loose in transit.
Are you seeing any signs of life when you power it up? LEDs briefly lit, etc?
I removed and reinserted each of the four disks, and they seem secure. Unfortunately there is no sign of life.
Hi Zombie_Zoo,
Is the version of you NV+ has a on/off switch at the back? Try to power it on without any drives and see if that helps.
Note: If the drives were removed from the system, I advise you to label or mark them.
Welcome to the community!
Kind regards,
BrianL
NETGEAR Community TeamHi, BrianL, thank you. Yes, this is the version that has an on/off power switch on the back. I labeled and removed the drives and tried turning it on, switching it off and on with the power switch and then powering on again with the button on the front, but still no power.
Then likely the PSU has failed. The hardware warranty is 5 years, so you could check to see if you are still covered. Even if you aren't, you can try contacting netgear support, and see if you can get another PSU.
A new NAS would deliver much higher performance than the NV+, so it is probably not worth a lot of investment (either time or money).
Do you have a backup of the data on the NAS? If not, Netgear support could help you migrate the data (if you buy a new ReadyNAS).
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