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Solved
RND4000 v3 not powering on
SN# 23J5127M00528 I powered it down to move it to another location and it does not power back on. It seemed to be working fine up to this.
Then likely the PSU has failed. The hardware warranty is 5 years, so you could check to see if you are still covered. Even if you aren't, you can try contacting netgear support, and see if you can get another PSU.
A new NAS would deliver much higher performance than the NV+, so it is probably not worth a lot of investment (either time or money).
Do you have a backup of the data on the NAS? If not, Netgear support could help you migrate the data (if you buy a new ReadyNAS).
Hi, BrianL, thank you. Yes, this is the version that has an on/off power switch on the back. I labeled and removed the drives and tried turning it on, switching it off and on with the power switch and then powering on again with the button on the front, but still no power.
Then likely the PSU has failed. The hardware warranty is 5 years, so you could check to see if you are still covered. Even if you aren't, you can try contacting netgear support, and see if you can get another PSU.
A new NAS would deliver much higher performance than the NV+, so it is probably not worth a lot of investment (either time or money).
Do you have a backup of the data on the NAS? If not, Netgear support could help you migrate the data (if you buy a new ReadyNAS).
I've contacted Support with the information. Thank you for the help.
Hi Zombie_Zoo,
It seems that NETGEAR Support has already processed a replacement power supply unit for your ReadyNAS NV+. :)
Since the problem seems to be resolved, we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Cheers,
DaneA
NETGEAR Community TeamThank you. Yes, I will replace the PSU and hopefully get the unit working. I was thinking to add the result of that before marking the accepted solution so others could see how it was resolved on my end.
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