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Forum Discussion

arul999's avatar
arul999
Aspirant
Apr 12, 2018

RND4000 WIn 10 Unexpected Network error

Hi All,   I just upgraded the latest firmware 6.9.3. After the reboot I noticed that I could not access my shared folders. The hostname is "nas" and the device is 192.168.1.99 *DHCP assigned, stati...
Installation & Upgrade
StephenB's avatar
StephenB
Guru - Experienced User
Apr 12, 2018

Resolving hostnames of linux systems via windows has always been a bit hit-or-miss.  I don't know any sure-fire fix - though you might try rebooting your router and then the PC. 

 

Personally I reserve an IP address in my router for my NAS, and just use that.

arul999's avatar
arul999
Aspirant
Apr 12, 2018

Thanks.

 

I did reserved an Ip Add for the nas in my router. I just find it strange with .the new firmware

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Apr 12, 2018
    arul999 wrote:

    I just find it strange with .the new firmware

    I've seen lots of posts here which report that

    • sometimes it happens after a firmware upgrade
    • sometimes it happens when a router is replaced
    • sometimes it happens when windows is updated
    • sometimes it only happens on some PCs and not others
    • After it fails, it sometimes starts working again with no obvious changes to the setup.

    I've also seen references to this issue with other equipment (not ReadyNAS).

     

    In the specific case of the firmware upgrade, other users have also reported that downgrading the firmware doesn't help.

     

    My conclusion:  Hostname discovery remains fragile even in Windows 10, and there isn't much that can be done about that.

    • arul999's avatar
      arul999
      Aspirant
      Apr 12, 2018
      The problem Im facing is i canlog into the admin page but i cannot map shared drive in network
      .
      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Apr 12, 2018
        arul999 wrote:
        The problem Im facing is i canlog into the admin page but i cannot map shared drive in network
        .

        To clarify - can you map the shared drive using the IP Address (but not the hostname)?  Or is the issue that you can't map it either way.

         

        If the latter, then the most likely cause is that Windows silently removed SMB1 client support.  Check for that in "turn windows features on or off".

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