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Forum Discussion
toto4
Jun 05, 2012Aspirant
Seagate ST2000DL003-9VT166
All,
I have a readynas Ultra 4 with (3) 2TB Seagate ST2000DL003-9VT166 -302 drives in it. I have firmware CC3C that came with the drives. I have read the issues people have had with these drives. I have had my nas now for almost 1week and have no issues (fingers crossed) at all. I went to seagates website and found out my drives were manufactured 12-30-2011. I noticed drives that were problematic had a part number which ended in 301. Seagates website states I have the latest firmware for these drives (enter serial number of each drive). Can anyone shed any light on this since I am a bit apprehensive even though all seems to be working fine. Any new information is greatly appreciated.
Thanks in advance!
I have a readynas Ultra 4 with (3) 2TB Seagate ST2000DL003-9VT166 -302 drives in it. I have firmware CC3C that came with the drives. I have read the issues people have had with these drives. I have had my nas now for almost 1week and have no issues (fingers crossed) at all. I went to seagates website and found out my drives were manufactured 12-30-2011. I noticed drives that were problematic had a part number which ended in 301. Seagates website states I have the latest firmware for these drives (enter serial number of each drive). Can anyone shed any light on this since I am a bit apprehensive even though all seems to be working fine. Any new information is greatly appreciated.
Thanks in advance!
155 Replies
Replies have been turned off for this discussion
- stannenbAspirantI decided to do a warranty return of a couple of disks that had failed out of my ReadyNAS just to see what happened.
Seagate is, at the moment, out of stock of this model disk drive, with no expected ship date.
So, at this point, I have a bunch of disks that "fail" regularly and were made, retroactively, incompatible with my ReadyNAS and no clear path to make them compatible.
This is rather unfortunate and raises questions, to me, about what sort of testing is done to include a disk on the HCL and the commitment there is to standing behind past assertions of compatibility. - beisser1TutorWe are working on a document that explains how to create a bootable usb thumbdrive with the required files to update the affected drives.
- dkerrAspirant
beisser wrote: We are working on a document that explains how to create a bootable usb thumbdrive with the required files to update the affected drives.
Does "affected drives" include the DL003 2TB models?
DAK - beisser1Tutoras far as i am informed it only affects the ST2000DL003-9VT166 series plus maybe the ST1500DL003 (but i have never seen a case with those).
everything else is a different problem. - dkerrAspirant
beisser wrote: as far as i am informed it only affects the ST2000DL003-9VT166 series plus maybe the ST1500DL003 (but i have never seen a case with those).
everything else is a different problem.
Where can we get the required update files for the ST2000DL003-9VT166? I have searched everywhere, including Seagate support web site and cannot find anything other than firmware CC32 which is what is already on my drives.
DAK - beisser1Tutorwell i said we are working on a doc, so be patient please.
- Chris_BostonAspirantI have two of these coming in from Amazon today - the 2TBs, do you guys think I should just turn them around and grab some others? Not bother even trying?
- dkerrAspirant
Chris-Boston wrote: I have two of these coming in from Amazon today - the 2TBs, do you guys think I should just turn them around and grab some others? Not bother even trying?
The ST2000DL003-9VT166 drives are not reliable in ReadyNAS systems, at least with firmware CC32. No one has been able to find newer firmware to try to establish whether that would fix them. In the absence of official word from either Seagate or Netgear/ReadyNAS I would not use these drives.
As you can see from posts from 'beisser' there is hope on the horizon. He is asking us to be patient. But I've been patient for 9+ months now and there have been many many complaints in this forum from users over this period. I don't know how much longer we have to be patient... tomorrow? Next week? Next month?
DAK - dkerrAspirant
beisser wrote: well i said we are working on a doc, so be patient please.
I have been... very patient... 9+ months. How much longer are you asking us to be patient? The "dead" drive problem happens so frequently for me that I have lost patience.
DAK - beisser1Tutor
dkerr wrote: beisser wrote: well i said we are working on a doc, so be patient please.
I have been... very patient... 9+ months. How much longer are you asking us to be patient? The "dead" drive problem happens so frequently for me that I have lost patience.
DAK
dont blame me for seagate taking so long to fix their harddrives..
we will publish the doc with links to the files when its ready.
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