Seagate ST2000DL003-9VT166

The issue happened on ST2000DL003-9VT166 -301, firmware CC32, but i don't know if CC3C fixed the drop issue,I need to confirm with Seagate.

Evan,
Thanks for the reply! Any info is greatly appreciated. The drives seem to be running fine, very quiet.
Hopefully Seagate resolved the issues they were having.

About to order two of these for a Duo myself. Please do reply if you find out any more info.

http://www.amazon.com/Seagate-Barracuda ... 898&sr=8-2

Got the information from Seagate,
Model number ST2000DL0003 and ST1500DL003, This drive needs FW CC3D to resolve the issues you are seeing.

Hi Evan,

Thanks for the info on FW CC3D, but when I enter my serial numbers in for all 3 of my drives it states I have the latest fw? Also a search for fw updates on Seagate's site shows that the "green" drives (ST2000dl003) has an fw update of CC32? http://knowledge.seagate.com/articles/e ... Q/218171en
Very Confusing to say the least. I appreciate your efforts, my search has proved fruitless for CC3D, do you have a link for the fw update? I will continue to search and see if I could find release notes, etc. on this.

Thanks again!

Doing a bit more research, I found on a seagate forum here: http://forums.seagate.com/t5/Barracuda- ... d-p/129794 that entering your serial number for each drive https://apps1.seagate.com/downloads/request.html is very important. You could have the same model and part number but the differentiator is the serial number, when I enter all 3 of my serial numbers it states I have the latest firmware for my drives. This is very confusing to say the least.

I have two of these drives in a Pro Pioneer and have had them for more than 6 months. Like others here I have had frequent failures "dead" channel yet SeaTools always reports the drive healthy. The other 4 disks in the ReadyNAS are older Seagate 2TB disks and they have been perfectly reliable. Every few weeks one of the two ST2000DL003's reports dead. I remove it, erase, put it back and the ReadyNAS resyncs the drive.

I have patiently been waiting for a firmware update (they currently have CC32), or a fix in the ReadyNAS firmware. But nothing has been forthcoming. Now I have lost patience. Can anyone recommend a reliable low-cost 2TB drive to replace them with?

Also, what recourse to I have. These drives are on the Seagate HCL but clearly are not suitable. I'm out at least $250, purchased because they were on the HCL.

Thanks
DAK

There's now a firmware upgrade with a knowledge base article here http://knowledge.seagate.com/articles/en_US/FAQ/223651en
I've been suffering through problems with these drives and would love to be able to upgrade the firmware. But, I've got Macs and Linux boxes, but no Windows machines on which to run the software. Suggestions anyone?

That knowledge base article is for ST2000DM001 disks, not the ST2000DL003 disks. I doubt that the firmware upgrade would work on the DL003 disks. That webpage includes a link to a bootable ISO CD-ROM image. If you have no Windows systems, but have a Linux system, then use that disk to boot the system that you normally boot linux on... attache the drive in question to one of the SATA ports on that machine.

DAK

I mixed up the model numbers, I've got the DL003 disks, too. My only excuse is that I'm so frustrated by those [expletive deleted] drives that I succumbed to wishful thinking. And, I'm in the same boat as you. I bought drives that were on the HCL (though now the HCL includes a firmware minimum, it didn't when I bought the drives) and they just don't work and there seems no way to get the new firmware on the drives. I could, I guess, send them back to Seagate under warranty, and see whether the right firmware comes with the replacement. But that's really no way to fix this issue.

Saul