Seagate ST2000DL003-9VT166

I tried to upgrade the fimware and got the same error message ("Model Matched, No Firmware Match! Will Not Download Firmware! "). I had two out of three ST2000DL003-9VT166 drives have the "DEAD DISK" problem and am anxious for a solution. I hope the new firmware gets sorted out.

I've given up. Bought two 3TB new WD "RED" drives designed for NAS to replace these Seagate duds. I can sleep more soundly at night now. Looking for a way to repurpose the two Seagate 2TB drives that I don't trust in the ReadyNAS.

DAK

Where can I find the hd firmware update procedure for the Ultra 4?

iCone wrote:
Where can I find the hd firmware update procedure for the Ultra 4?

Process is the same irrespective of ReadyNAS device. You have to remove the disk from the NAS, connect it to another system (directly to SATA not through a USB adapter) and then boot that system using the Seagate flash CD-ROM. And hope it works -- two of us here have found that it will not update our firmware.

DAK

dkerr wrote:
And hope it works -- two of us here have found that it will not update our firmware

This doesn't sound very promising

it looks like the seagate flash cd only works for drives with cc3c firmware. the cc32 ones are most likely different hardware.
im currently trying to find out more.

beisser wrote:
it looks like the seagate flash cd only works for drives with cc3c firmware. the cc32 ones are most likely different hardware. im currently trying to find out more.

Beisser,

Thank you for continuing to work on this problem. Have you heard anything from Seagate regarding a firmware upgrade for firmware version cc32?

Thanks,
Dave

just to keep you informed guys.

im still waiting on feedback from seagate on the cc32 drives.

I appreciate the updates, but I'm going to nag for another one. Five of my six drives are CC32s, so I'm still stuck with 5 drives that have been declared retroactively incompatible without any path forward.

Beisser,

Thanks for all the time and work you have spent in trying to resolve this issue. I have once again entered my Seagate serial numbers and the reply back I get is that I have the latest firmware. My drive part numbers (P/N 9VT166-302) and firmware (CC3C) all indicate that I could and should be able to download and install this newer firmware with all applicable fixes (CC3D). Why is it that Seagate continues to state I have up to date firmware? Also the link you gave (https://apps1.seagate.com/downloads/cer ... 9139680363) to get firmware CC3D is not working. Every time I try to download it fails after 20-30 seconds. I would like to upgrade my firmware to CC3D, can you please elaborate on why Seagate refuses to acknowledge a newer firmware when I enter my serial numbers and also can you get a working link. Again Thanks for all your hard work!

the seagate webpage currently is sluggish from my computer and the file downloads at a slow 18 kb/sec, but it downloads fully.

as for the cc32 fix.. im still waiting on feedback from seagate.