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Forum Discussion
Service Action to Prevent PSU Failures in ReadyNAS NV/NV+
A Service Action notice has been posted in the Announcement forum to prevent ReadyNAS NV and NV+ systems from premature power supply failures at viewtopic.php?t=10259. If you own a NV or NV+ within t...
jnewau wrote:
craigthomson wrote: Apparently my ReadyNAS NV+ which I purchased on the 13/07/2007 when it was available under the Netgear brand in Australia, appears to have its serial number with in the range specified.
Should my PSU also be replaced regardless or should I just have a wait and see approach ?
Thanks
I'm in the same situation. I've got a pre-netgear NV (now out of warranty) with a serial number in the danger range. I don't trust the thing (especially in a hot summer) so I don't even leave it on anymore when I'm not using it.
I see plenty of information as to how US customers go about getting help, but I tried Netgear Australia and they didn't have a clue.
craigthomson, call in and get an RMA setup.
jnewau, did you get a case # when you contacted Support? If so, please PM it to me.
If the unit is in range, there is no reason you shouldn't be able to get an RMA for it.
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