NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

payoc's avatar
payoc
Aspirant
Jan 27, 2021

Shares Missing In Admin Page: ReadyNAS 3138

Hi, could use some help on a situation that came up a few days ago,  I logged into the Readynas admin page and am no longer seeing my shares. The shares are also not showing up on my computer. ...
payoc's avatar
payoc
Aspirant
Jan 28, 2021

Yeah, i can download the zip, theres dozens of txt files in it. Will one of them show if the OS root is full?, i dont see that anywhere in the portal dashboard. 

 

Agreed, i may have to engage netgear support to help if im unable to resolve. 

 

Thanks for fielding a few questions. Much appreciated. 

Sandshark's avatar
Sandshark
Sensei
Jan 28, 2021

Look in btrfs.log at the top.  You should see something like this:

 

Label: '7fc780f2:root'  uuid: 7e15fc17-8765-457e-8a81-156ddea84fa0
	Total devices 1 FS bytes used 805.62MiB
	devid    1 size 4.00GiB used 1.64GiB path /dev/md0

If you are seeing anything close to 4GiB used, then that is likely what caused your problem, and using the script could make it worse.

 

If it is full, and you are comfortable with SSH, you can find guidance on finding and deleting the errant files here in the forum.  There are a few usual suspects, Plex being a prime candidate.  If you are not comfortable with SSH, then your best bet is to contact ReadyNAS support.  You should also figure out what caused that situation, or it is likely to occur again.

  • payoc's avatar
    payoc
    Aspirant
    Jan 28, 2021

    Got it, here it is. Yeah, im not comfortable with SSH so would need tech support. To your point, and agreed, need to figure out the root cause so that this doesnt happen again. 

     

    Label: '0a4522b0:root'
    Total devices 1 FS bytes used 1.24GiB
    devid 1 size 4.00GiB used 3.27GiB path /dev/md0

    Label: '0a4522b0:data'
    Total devices 1 FS bytes used 4.37TiB
    devid 1 size 5.45TiB used 4.72TiB path /dev/md127

    === filesystem /data ===
    Data, single: total=4.70TiB, used=4.37TiB
    System, DUP: total=8.00MiB, used=544.00KiB
    Metadata, DUP: total=8.00GiB, used=5.80GiB
    GlobalReserve, single: total=512.00MiB, used=0.00B

    • Sandshark's avatar
      Sandshark
      Sensei
      Jan 28, 2021

      That's pretty full, perhaps enough to be the culprit and definitely more than I'd be comfortable telling you to use the script.  I know what it does, but really haven't figured out how much space it needs to operate, which would depend on the number of shares you have, anyway.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More