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Forum Discussion
since one week offline - poor support (#18678735)
Hi, in between 14 month I got my fifth(!!!) replacement of my Ready Ultra 6 Plus due to fan issues. In this case the support promised my a brand new chassis. But what I got was a pretty old cha...
the issue your nas was experiencing was quite nasty and the only thing that helped was to manually extract the OS from the flash onto the raid.. in that process your config was lost as well (could not have been avoided). but i would say having to reconfigure the nas is the lesser evil compared to backup&factory reset the whole thing.
important is that your data is still there and in one piece.
important is that your data is still there and in one piece.
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