NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mtufts
Sep 14, 2017Aspirant
swapping out RN DU2000 to RN212
My RN DU 20000 series finally failed but the HD is still good. I have a new RN212 on the way. I believe the file systems on these two systems are different. How can I save the data from the old HD? Does Netgear have a procedure for this?
1 Reply
- mdgm-ntgrNETGEAR Employee Retired
The Ultra 2 is a legacy x86 model. You should have got a new x86 model e.g. RN422.
We don't have a procedure to recover data from an Ultra 2 in a RN212 whereas in a RN422 it should be straightforward (assuming the disks, RAID, OS and volume are all fine which may be a big assumption).How did your Ultra 2 fail? Does it not power on at all (no lights, no fan), do you not see it in RAIDar?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!