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Shawinkle's avatar
Shawinkle
Aspirant
May 18, 2024

Ultra2 stops working after boot

Hello.

 

My RNDU2220 works fine since.... a lot of years

Last month, after a long global power outage (UPS out of battery), the NAS runs strangely. It hangs just after the boot.

Here's a sample of the "/var/log/messages" copied quickly by SSH :

Mar 10 05:30:52 nas-C1-4E-C8 kernel: ata1.00: configured for UDMA/133
Mar 10 05:30:52 nas-C1-4E-C8 kernel: ata1: EH complete
Mar 10 05:30:52 nas-C1-4E-C8 kernel: ata2.00: configured for UDMA/133
Mar 10 05:30:52 nas-C1-4E-C8 kernel: ata2: EH complete
Mar 10 05:30:52 nas-C1-4E-C8 kernel: Adding 524272k swap on /dev/md1. Priority:-1 extents:1 across:524272k
Mar 10 05:30:52 nas-C1-4E-C8 kernel: EXT4-fs (dm-0): mounted filesystem with ordered data mode. Opts: acl,user_xattr,usrjquota=aquota.user,grpjquota=aquota.group,jqfmt=vfsv1
Mar 10 05:31:00 nas-C1-4E-C8 RAIDiator: System is up.
Mar 10 06:16:21 nas-C1-4E-C8 RAIDiator: Veuillez redémarrer votre NAS pour poursuivre le processus de mise à jour.
Mar 10 06:17:06 nas-C1-4E-C8 RAIDiator: Veuillez fermer cette fenêtre de navigateur et utilisez RAIDar pour vous reconnecter au périphérique. Redémarrage du système ...
Mar 10 06:17:06 nas-C1-4E-C8 RAIDiator: Redémarrage du système
Mar 10 06:17:11 nas-C1-4E-C8 shutdown[10298]: shutting down for system reboot
Mar 10 06:17:12 nas-C1-4E-C8 kernel: ata1.00: configured for UDMA/133
Mar 10 06:17:12 nas-C1-4E-C8 kernel: ata1: EH complete
Mar 10 06:17:12 nas-C1-4E-C8 kernel: sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 10 06:17:12 nas-C1-4E-C8 kernel: ata2.00: configured for UDMA/133
Mar 10 06:17:12 nas-C1-4E-C8 kernel: ata2: EH complete
Mar 10 06:17:12 nas-C1-4E-C8 kernel: sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
Mar 10 06:17:14 nas-C1-4E-C8 exiting on signal 15

 

 

 

 This (translated) passage is strange :

 

 

RAIDiator: System is up.
RAIDiator: Please restart your NAS to continue the update process.
RAIDiator: Please close this browser window and use RAIDar to reconnect to the device. System restart ...
RAIDiator: System restarting

 

The system hasn't been updated for a long time. So...why this and now ?

I don't know if there's a hidden flag/parameter somewhere, like a "/.update" or "/.readynas_update".

 

I'll try to search how to intercept the call who creates a shutdown request, to investigate longer.

 

Julien.

10 Replies

  • What firmware was the system running?

     

    Do you have a backup for the files on the NAS?

    • Shawinkle's avatar
      Shawinkle
      Aspirant

      I don't really remember... 4.2.26 or 4.2.29.

      I tried to "reinstall the OS" via the boot menu, but nothing happen. 

      And I don't plan to lose data.

      • StephenB's avatar
        StephenB
        Guru

        The NAS says it is shutting down, but you are still getting information via ssh?

         

        Does that mean that the NAS is still running, but that the shares (and frontview) are not available?

         

        If so, is the data volume still mounted?

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