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ACCSFASR's avatar
ACCSFASR
Aspirant
Jun 10, 2014

Unable to Access ReadyNAS via Webpage #23347940

We currently have a ReadyNAS 3100 that I am unable to access the /admin or the /shares URLs. I am still able to access the shares and RAIDar shows the drive, all green status lights and I was able to send the Locate command. We did not install SSH on the NAS and I am unable to connect to it via telnet; both options return a connection failed/refused message.

What should the next steps be? Reboot the NAS or is there a way to remotely connect to it and determine root cause?

Thanks!

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    What firmware are you running, and what browsers did you try?

    Did you also try IE compatibility mode?
  • The ReadyNAS is on version RAIDiator 4.2.19.

    I've tried Chrome, Firefox 29, and Internet Explorer 11, in Compatibility Mode as well.

    Thanks for all the help.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    If it worked recently I would try a reboot next.
  • Thanks,

    We will try that next; after making a backup of the shares.

    -Alan N.
  • Restarting the ReadyNAS via two presses of the power button fixed the issue.

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