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Forum Discussion
Unable to access shared folders for backup
Hi all
I have an issues with running backups.
I use a cloud solution for backing up data to an offsite vault (Cloud Direct). I have installed the agent via SSH and all seems to be ok and ...
Did you install the backup app as root? Or as admin?
Generally you should always log in as root.
Hi, yes I installed as root
Perhaps it can't handle BTRFS? The file system isn't listed here: https://livevaultservice.livevault.com/Help/CPT/system_reqs.html
- I did think that but before we factory defaulted the device we were able to see the files.
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