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PeterPJ's avatar
PeterPJ
Aspirant
Apr 23, 2021
Solved

Unable to browse my RN312 NAS in Windows 10 file explorer

I am unable to browse or access my data stored on my ReadyNAS 312 through Windows 10 file explorer, when I click on the ReadyNAS in Windows file explorer and enter my admin user name and password I receive an error message saying I do not the correct permission and to contact the local system administrator.

 

I know the user name and password is correct because I can login to my ReadyNAS Admin page with the same user name and password and have full admin rights. My setup is a Windows peer-to-peer network.

 

Can anyone help me solve this.

  • Begin by confirming that the PC is classifying the network type as "private", and that file sharing is enabled.  

     


    PeterPJ wrote:

    I know the user name and password is correct because I can login to my ReadyNAS Admin page with the same user name and password and have full admin rights.


    Are you using admin, or did you create another account in the admin group?  If you aren't using admin, can you try that?

     

    You can also try opening CMD and entering

    net use * /delete /y
    net use t: \\nas-ip-address\data /user:admin nas-admin-password

    using the real NAS IP address and admin password of course.  If you are using flexraid, you'll need to substitute your volume name for "data".

     

    The first command terminates any open SMB sessions; the second attempts to map the NAS data volume to drive letter T.

     

    If it fails, try rebooting the PC and trying it again.

1 Reply

  • Begin by confirming that the PC is classifying the network type as "private", and that file sharing is enabled.  

     


    PeterPJ wrote:

    I know the user name and password is correct because I can login to my ReadyNAS Admin page with the same user name and password and have full admin rights.


    Are you using admin, or did you create another account in the admin group?  If you aren't using admin, can you try that?

     

    You can also try opening CMD and entering

    net use * /delete /y
    net use t: \\nas-ip-address\data /user:admin nas-admin-password

    using the real NAS IP address and admin password of course.  If you are using flexraid, you'll need to substitute your volume name for "data".

     

    The first command terminates any open SMB sessions; the second attempts to map the NAS data volume to drive letter T.

     

    If it fails, try rebooting the PC and trying it again.

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