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Forum Discussion

kontech's avatar
kontech
Aspirant
Mar 02, 2021

Unable to manage NETGEAR ReadyNAS 3138

A new NETGEAR ReadyNAS user here just purchased NETGEAR ReadyNAS 3138.

Device appears to be online, can ping its IP but cannot manage it via URL: https://IP address/admin. ReadyCloud is'nt finding it either. Not a good start.

3 Replies

  • Do you have disks installed? What is the status of the health LED on the front panel?

     

    If this is a new NAS (not pre-owned) then you are entitled to installation support via my.netgear.com.

     

     

    • kontech's avatar
      kontech
      Aspirant

      I've tried with a and w/o disks and different Ethernet ports. The power and LAN LEDs have been flashing (green).

      After pushing reset button with a pin power LED is now solid green I was ablet to get in.

      It's a brand new device. Firmware 6.10.4

      Any ideas what the problem could have been?

       

      • StephenB's avatar
        StephenB
        Guru

        kontech wrote:

        I've tried with and w/o disks

         


        Linux and the NAS application are installed onto the disks.  So you can't access the web ui if disks are not installed.

         


        kontech wrote:

         

        Any ideas what the problem could have been?

         


        There can be a "dead" time when the NAS is first installing the OS onto the disks.  So that is one possibility - but I really can't tell if that was the cause or not.

         

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