Unable to start RN31400 NAS

Question

Suddenly I get no response from my NAS RN314000. I can find that it gets an IP but I cant find it in Raidar and I cant access the IP-adress.&nbsp;Is there a way to get the data?&nbsp;

StephenB · Answer

ulfrickardsson&nbsp;wrote:
Suddenly I get no response from my NAS RN314000. I can find that it gets an IP but I cant find it in Raidar and I cant access the IP-adress.
&nbsp;

Any errors on the front panel?
&nbsp;
Have you tried powering down and removing the disks (labeling by slot).&nbsp; Then power up, and see if RAIDar finds it and reports a no disks status.
&nbsp;
Reinstall the disks with the NAS powered down.
&nbsp;
ulfrickardsson&nbsp;wrote:
&nbsp;
Is there a way to get the data?&nbsp;

It depends on what happened, but generally yes.
&nbsp;
If the chassis failed, you could migrate the disks to another OS-6 NAS.&nbsp;&nbsp;
&nbsp;
If the issue is with the disks, you could try RAID recovery software.&nbsp; That would require connecting the disks to a Windows PC (SATA or with USB adapter/docks), and also getting enough storage to offload it.
&nbsp;
There are potentially other less extreme possibilities, but we'd need to get more information what has failed.

Sandshark · Answer

Have you made any changes on your network?&nbsp; &nbsp;Does the NAS have a fixed IP address (that may not be the same as one assigned by the router to another device)?

ulfrickardsson · Answer

Actually I can access the NAS if I remove the disks, It also shows its a new disk so I guess that my "USB Recovery Tool" did some effects.

if i start the NAS with the disks the fan never stops (days) ant the green diode always blinks.

So what would be the next step?

StephenB · Answer

ulfrickardsson&nbsp;wrote:
Actually I can access the NAS if I remove the disks, It also shows its a new disk so I guess that my "USB Recovery Tool" did some effects.
&nbsp;
if i start the NAS with the disks the fan never stops (days) ant the green diode always blinks.
&nbsp;
So what would be the next step?
&nbsp;

I would test the disks in a Windows PC using vendor tools (Seagate's Seatools, WD's Dashboard or Lifeguard).

ulfrickardsson · Answer

Hello&nbsp;I have downloaded "ReclaiMe" and can see one drive when connected to my pc.&nbsp;Is there a way I can connect the NAS directly to my pc so I can access the all the disks? Or do I have to buy 4 external hdd-adapters?&nbsp;