NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
User account deleted?
Just got one and love it, but surprised to find in the system log that the user account I created was deleted. Don't remember doing that. Don't see a reason why in the log. No e-mail warning. Nothing...
If you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD.
If you want to recover the password of the local admin account: https://kb.netgear.com/22784/How-do-I-recover-a-lost-administrator-password-on-my-ReadyNAS-OS-6-storage-system
Otherwise, to attempt recovery: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
For more info on what happened: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503
Look at all the other threads, there was an issue with ReadyCLOUD.
https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503
If you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD. Otherwise:
https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
If you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD.
If you want to recover the password of the local admin account: https://kb.netgear.com/22784/How-do-I-recover-a-lost-administrator-password-on-my-ReadyNAS-OS-6-storage-system
Otherwise, to attempt recovery: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
For more info on what happened: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503
Yikes! So is this the first time this kind of thing has happened?
Deletion of ReadyCLOUD home folders due to a ReadyCLOUD server issue, yes, first time and hopefully the last.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
