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Forum Discussion
RPB123
Apr 26, 2020Aspirant
User cannot access folder on ReadyNas
Hi All, I have a user who is meant to have sole access to a folder on a ReadyNas 312 (along with the admin) but after I mapped the drive their computer, the system is saying 'Access Denied'. ...
StephenB
Apr 26, 2020Guru - Experienced User
RPB123 wrote:
but after I mapped the drive their computer, the system is saying 'Access Denied'.
How did you map the drive? Did you use the correct user credentials?
- RPB123Apr 27, 2020AspirantStephenB, this mighty be poor terminology on my part.
When I accessed the ReadyNas from the users pc I right clicked on the folder in question and selected the map drive option. This then created a shortcut in their drive list.- StephenBApr 27, 2020Guru - Experienced User
RPB123 wrote:
When I accessed the ReadyNas from the users pc I right clicked on the folder in question and selected the map drive option. This then created a shortcut in their drive list.I think you have a credentials problem.
Are you using Active Directory or local NAS accounts?
Assuming you are using local accounts:
Try running the cmd prompt on the PC. Then enter
net use * /delete /y net use t: \\nas-ip-address\sharename /user:nas-username nas-password
use real values for nas-ip-address, sharename, nas-username, nas-password
That should mount the share as drive letter T. Then see if you have access.
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