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Forum Discussion
chyzm
Jan 23, 2019Aspirant
Volume degraded after firmware update to 6.9.5 on RN212
NAS device was upgraded to the 6.9.5 version this evening and after reboot my drive in slot 1 is now showing as degraded. I rebooted and have power reset with no fix. Ran disk tests also with no luck...
chyzm
Apr 13, 2019Aspirant
No luck. Trying to contact and get Netgear to responsed was a failure. Customer service and experience are the pits with them. After two days trying to open a case I was finally able to do so but again no response. After a week the drive came back. Mine is under warranty but again I have had no luck in getting Netgear to respond. Funny you posted this because last night I had to power reset some of my equipment and the NAS was one that got reset and same issue has come back. I give up and am looking at a Synology DS218+ to replace. Don’t want to go through the whole debacle again and will never buy a Netgear product again.
ccbnz
Apr 14, 2019Aspirant
Thanks for your reply chyzm. I've factory reset the NAS and it seems to be OK now. It's currently going through the resync process. My problem may not be related to the 6.9.5 update. I also changed the settings on the NAS to enable disk spin down after 10 minutes and it may have been this. I've changed it back to having the disks spinning all the time.
Yeah the Synology DS218+ looks nice. I've had a look at that too. But my ReadyNAS has been pretty well rock solid for more than 10 years. I've had to change out all of the 6 disks and I've also upgraded the CPU and memory on it to get a bit more performance. It's really reliable but performance is still a bit low for apps like Plex.
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