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Forum Discussion
Volume lost after failed drive replacement trying to recover data
Firmware 6.7.5. MY unit is set up in X-Raid. All 6 drives are 4TB Wester Digital WD4000FYYZ including hte new replacement drive. I have two issues. 1. Drive #6 failed. I have replace it and f...
I first installed the drive unformated and it did not rebuild. I then formated from the admin UI still no joy.
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I have downloaded the logs and under disk_info I see channel 0, 1, 3, 4, 5. Could this be a dead slot?
LesZ wrote:
I first installed the drive unformated and it did not rebuild. I then formated from the admin UI still no joy.
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I have downloaded the logs and under disk_info I see channel 0, 1, 3, 4, 5. Could this be a dead slot?
It could be. It could also be a dead disk, so you might try powering down the NAS and seeing if the disk shows up in a PC. (It won't mount, but in Windows, the Windows Disk Manager will see it. So will diagnostics like Seagate's seatools and WDC's lifeguard).
Is the NAS still under warranty? That should be 5 years for the original purchaser. Also if you purchased between 1 June 2014 and 31 May 2016 you have free lifetime chat support at my.netgear.com.
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