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Forum Discussion
metmike
Nov 02, 2020Aspirant
Volumes gone after re-start after ReadyCLOUD setup RN102
Hi!
My RN102 is always up and running. Mainly just sharing my Music Library to my SONOS sound system.
I also save our family photos on the RN102.
Sometimes I use the ReadyCLOUD function to share photos with friends and family. Today I was logging in and I got an error message that I have to connect my Netgear account to my MyNETGEAR Account, or something like that.
I have already done this in the past, but ReadyCLOUD couldn't find my RN102-system. I found out that this option/function was for some reason disable in the Admin page for my RN102, I re-activated the service "ReadyCLOUD" and followed the instructions.
The RN102 restarted and evrything looked fine until I got back in. All my Volumes was gone and the RN102 wanted me to format my drives (I got 2* 2TB disks in the bay) to setup new volumes.
The error message (translated from swedish) "Remove the inactive volumes to use the Disk. Disk #1".
Now I don't know what to do. I need help to re-activate those volumes.
Also my username for the RN102 was changed from usename to e-mail.
Thank you!
4 Replies
- SandsharkSensei
Is the NAS set up using RAID1 (via XRAID or otherwise)? If so, try booting with just drive 2, since it seems to only be complaining about drive 1 (which may be keeping it from seeing drive 2 properly).
FWIW, I suspect what you did before the reboot was not the cause. Something else was likely wrong with the volume that only showed up when you rebooted.
- metmikeAspirant
Thank you, I will try reboot only having Disk 2 in the array.... stay tuned.
Yes, standard Raid1 via xraid... the default when I added the second disk
- metmikeAspirant
Sandshark wrote:Is the NAS set up using RAID1 (via XRAID or otherwise)? If so, try booting with just drive 2, since it seems to only be complaining about drive 1 (which may be keeping it from seeing drive 2 properly).
FWIW, I suspect what you did before the reboot was not the cause. Something else was likely wrong with the volume that only showed up when you rebooted.
No, didn't work.
If you don't have a backup of the files, then I recommend using paid netgear support (my.netgear.com) for this.
Another option is to set up the NAS from scratch and restore the files from backup. But if you do that, you should first download the full log zip file, and look for disk errors.
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