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Forum Discussion
WD Red drives park their heads like WD Green drives?
So I checked the SMART stats on my new 4TB Red drive (WD40EFRX) today. Imagine my surprise when I discovered that in only 249 power-on hours it has already experienced 36820 load/unload cycles! Me...
Excerpts from the response I just received:
and...
So it seems that this drive is indeed not working as expected. I'll post a followup here when I receive my replacement drive.
I wrote: Is there a limit to the number of load cycles guaranteed by WD for this drive? What is that limit?
Western Digital wrote: 600,000 cycles is where Western Digital guarantees the integrity of the data
I wrote: Is it normal for this drive to be parking its heads every 24 seconds, or is it misconfigured?
Western Digital wrote: not every 24 seconds .... but it is normal because it has the same "Intellipower" feature that the green drives have.
I wrote: Do you recommend that I reconfigure the drive to park its heads less frequently (or never)? How can I do that?
Western Digital wrote: It cannot be reconfigured out of Western Digital's premises .... [doing that] would void its warranty.
and...
Western Digital wrote: Since it seems to be loading the cycles quicker than it should we recommend to have the unit replaced
So it seems that this drive is indeed not working as expected. I'll post a followup here when I receive my replacement drive.
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