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Forum Discussion
WD Red drives park their heads like WD Green drives?
So I checked the SMART stats on my new 4TB Red drive (WD40EFRX) today. Imagine my surprise when I discovered that in only 249 power-on hours it has already experienced 36820 load/unload cycles! Me...
I live in the USA and I purchased from Amazon. For the first drive, I received an identical replacement -- Amazon's policy is to ship the replacement and then allow 30 days for me to ship the old drive back, so I had both drives simultaneously for a time. For the second drive, I received a refund... Which I used to purchase a Seagate ST4000VN000 from Amazon.
I opened a support case with WD for each drive, and in each case their representative suggested that the drives could be returned to my place of purchase under warranty. I then referenced those support-case numbers in my correspondence with Amazon.
I opened a support case with WD for each drive, and in each case their representative suggested that the drives could be returned to my place of purchase under warranty. I then referenced those support-case numbers in my correspondence with Amazon.
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