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Forum Discussion
WD Red drives park their heads like WD Green drives?
So I checked the SMART stats on my new 4TB Red drive (WD40EFRX) today. Imagine my surprise when I discovered that in only 249 power-on hours it has already experienced 36820 load/unload cycles! Me...
coreyinoz and ocso
One of you at least as filed a case with WD, ocso have you done so?
WD need to be made aware of the level of customer dissatisfaction this issue is causing. It doesn't only affect Netgear products - Qnap and Synology are affected too.
WD need to feel that the complaints are going to affect sales, then they should act to fix it. In addition to submitting a case with WD you may consider posting reviews of the product on the site you purchased. I think some prospective buyers would want to know about this problem before making a purchase.
One of you at least as filed a case with WD, ocso have you done so?
WD need to be made aware of the level of customer dissatisfaction this issue is causing. It doesn't only affect Netgear products - Qnap and Synology are affected too.
WD need to feel that the complaints are going to affect sales, then they should act to fix it. In addition to submitting a case with WD you may consider posting reviews of the product on the site you purchased. I think some prospective buyers would want to know about this problem before making a purchase.
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