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Forum Discussion
WD Red drives park their heads like WD Green drives?
So I checked the SMART stats on my new 4TB Red drive (WD40EFRX) today. Imagine my surprise when I discovered that in only 249 power-on hours it has already experienced 36820 load/unload cycles! Me...
vandermerwe wrote: coreyinoz and ocso
One of you at least as filed a case with WD, ocso have you done so?
Completely agree - and yes I did contact WD, before I even took matters into my own hands here. I'm sad to report that in this period, Netgear contacted me back 3 times within 48 hours while WD has not yet contacted me back at all. WD's support site says that their service goal is 24 hours... and here we are, over a week later.
So I finally made my DOS boot stick, grabbed WDIDLE and put it in my desktop. The WD Red was set for (wait for it) 8 Seconds!! I couldn't believe it.
I measured the LCC, disabled it straight out, and will report back on findings in a couple of days. After reading Anand's runup, which includes a screenshot showing default of disable for a WD Red, I was not expecting this.
http://www.anandtech.com/show/6157/western-digital-red-review-are-nasoptimized-hdds-worth-the-premium/2
As I mentioned, this is a brand new drive - factory sealed, production date of Oct, 2013. Thanks for nothing WD.
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