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Which drives to get for new ReadyNas?
So I need a new NAS. This is going to be expensive... TL:DR at bottom of post A bit of background info first. I have an NVX Business edition that I've had for a little over 2 years. I got it wit...
Kimius - first, welcome to the forum.
As to the NVX BE - it has a five year warranty, and since you have only had it for two years, it is still in warranty. (The NVX Pioneer has a three year warrant and would still be under warranty as well).
A couple of suggestions.
1. Keep backing up your data. That is a good idea anyway. If your NV+ has the capacity to maintain a complete backup of your data, once you have all your shares backed up, convert the backup job to rsync. It is the greatest thing since sliced bread to maintain a backup. It basically synchronizes the files between the two units, so only the changes to files and new files are copied over. Files deleted on the source are deleted on the target when the backup job runs. (I have two NVX units, a BE and a Pioneer, the Pioneer is the oldest, just now one year old, both with 2x3TB Hitachi HDS5C3030ALA630 and 2x1TB Seagate ST31000528AS drives) and it only takes a few minutes to perform the backup of each share.
2. Once you have the backup complete, shut down the NVX (you can run off the NV+ if need be) and test each drive individually by connecting it to an SATA port on your PC and running SeaTools for Windows. You can run the short test first, but the long generic will probably need to be run. It will take several hours to run the test, and if the drive fails, in the report it will give you a code that will need to be used to RMA a drive.
3. If all the drives pass with flying colors, try a direct connection. I had a problem with my NVX Pioneer when I first set it up. Copying files to the NVX from my desktop (wired) were blinding fast compared to my NV+, but when I tried to copy a file back it was dog slow. I didn't notice it on normal small files, but when I tried to copy a video file back, it was <1KB/s!. I worked with tech support and they were about to issue me an RMA to use to push a return to the vendor. I posted on this forum and a direct connect was suggested. (They had to tell me how to do it). With a direct connection, I had absolutely no file transfer problem. It turned out a gigabit switch by another manufacturer was at fault. I dropped back to my old FS105 switch until my new Netgear GS108 switch arrived and have not had a problem since. If you have the problem with a direct connection, then you know it is the unit.
As to support, sometimes they do drop the ball, you just have to keep bugging them at times. If you determine it is the unit and not a flaky drive, open an on line case with them and when you get a case number, edit your first post and add the case # to the end of the header. That will help catch the eye of any Jedi passing by as well as other experienced members who can chime in with suggestions.
As to the NVX BE - it has a five year warranty, and since you have only had it for two years, it is still in warranty. (The NVX Pioneer has a three year warrant and would still be under warranty as well).
A couple of suggestions.
1. Keep backing up your data. That is a good idea anyway. If your NV+ has the capacity to maintain a complete backup of your data, once you have all your shares backed up, convert the backup job to rsync. It is the greatest thing since sliced bread to maintain a backup. It basically synchronizes the files between the two units, so only the changes to files and new files are copied over. Files deleted on the source are deleted on the target when the backup job runs. (I have two NVX units, a BE and a Pioneer, the Pioneer is the oldest, just now one year old, both with 2x3TB Hitachi HDS5C3030ALA630 and 2x1TB Seagate ST31000528AS drives) and it only takes a few minutes to perform the backup of each share.
2. Once you have the backup complete, shut down the NVX (you can run off the NV+ if need be) and test each drive individually by connecting it to an SATA port on your PC and running SeaTools for Windows. You can run the short test first, but the long generic will probably need to be run. It will take several hours to run the test, and if the drive fails, in the report it will give you a code that will need to be used to RMA a drive.
3. If all the drives pass with flying colors, try a direct connection. I had a problem with my NVX Pioneer when I first set it up. Copying files to the NVX from my desktop (wired) were blinding fast compared to my NV+, but when I tried to copy a file back it was dog slow. I didn't notice it on normal small files, but when I tried to copy a video file back, it was <1KB/s!. I worked with tech support and they were about to issue me an RMA to use to push a return to the vendor. I posted on this forum and a direct connect was suggested. (They had to tell me how to do it). With a direct connection, I had absolutely no file transfer problem. It turned out a gigabit switch by another manufacturer was at fault. I dropped back to my old FS105 switch until my new Netgear GS108 switch arrived and have not had a problem since. If you have the problem with a direct connection, then you know it is the unit.
As to support, sometimes they do drop the ball, you just have to keep bugging them at times. If you determine it is the unit and not a flaky drive, open an on line case with them and when you get a case number, edit your first post and add the case # to the end of the header. That will help catch the eye of any Jedi passing by as well as other experienced members who can chime in with suggestions.
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