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Forum Discussion
Why can't I get support? Ticket 16849963
here are the facts: 1) June 14 2011 bought new NV+ and 4 Barracuda 2TB HD from Fry's, checked compatibility list they should work. 2) Spent a week setting it up and some other equipment. Mixed Windo...
Yes, set it to 192.168.1.69 and even changed the network to 10.10.1.xx to no avail. I also set a persistent IP for the NV+ MAC on the DHCP server, still not more than 2 days up time.
Tech support call 3 today got me through to tier 2. He suggested a direct connect, no network except the computer and the NV+. I have not seen that suggestion before and will give it a try.
Tech support call 3 today got me through to tier 2. He suggested a direct connect, no network except the computer and the NV+. I have not seen that suggestion before and will give it a try.
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