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Why can't I get support? Ticket 16849963
here are the facts: 1) June 14 2011 bought new NV+ and 4 Barracuda 2TB HD from Fry's, checked compatibility list they should work. 2) Spent a week setting it up and some other equipment. Mixed Windo...
So long since my last post, but this has taken forever it seems.
In the end I had a bad power supply for the 16 port network switch. The 12V 1.5A plugin was failing and the first casualties were always the Network Storage. Why they always failed to stay on the network while others managed must be found in the network stack. I am guessing Windows is a little more tolerant and could re-connect. I took computers off line and added them in different orders so many times, only had a 4 port spare switch which worked with all combinations.... Then it dawned, I always failed at 5 or 6 devices on the 16 port switch, no matter which ones, 5 or 6 devices dropped the Network storage in one to three days. That led me to the switch power supply, it could not handle the traffic for extended periods.
THANKS for your support and I need to mention traditional troubleshooting never came up with consistent results. But I just kept at it!
In the end I had a bad power supply for the 16 port network switch. The 12V 1.5A plugin was failing and the first casualties were always the Network Storage. Why they always failed to stay on the network while others managed must be found in the network stack. I am guessing Windows is a little more tolerant and could re-connect. I took computers off line and added them in different orders so many times, only had a 4 port spare switch which worked with all combinations.... Then it dawned, I always failed at 5 or 6 devices on the 16 port switch, no matter which ones, 5 or 6 devices dropped the Network storage in one to three days. That led me to the switch power supply, it could not handle the traffic for extended periods.
THANKS for your support and I need to mention traditional troubleshooting never came up with consistent results. But I just kept at it!
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