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Forum Discussion
dfulker2
Jan 05, 2020Aspirant
Windows access
I have been a user of the Netgear NAS systems before and ave just upgraded to the rh212, after previous system started to have PSU issues. I have th system setup and trying to orgainise the users and...
StephenB
Jan 07, 2020Guru - Experienced User
dfulker2 wrote:
It seems to be that I can not log into the NAS from windows explorer, as I also cannot access a USB device that has been attached, I believe becuase the access has been set to evrryone and not anonymous, I do however get a login request which has the usernam filled in if windows credentials are set or with none if they are not. However entering the password then generates a is not accessible windows message.
I have read the docs with the device but there seems to be 3 seperate methods of limiting access, not sure what the difference is but have tried all 3 same results. I have also searched here but could not find any help.
Let's circle back to the main problem.
Everyone access still requires the username/password presented by the PC to match the username/password of a NAS account. By default, Windows will present the PC login and password to the NAS. If that account doesn't exist on the NAS, or if the password doesn't match, then access will be denied.
So you first do need to create user accounts on the NAS. If you want everyone to have the same access, then you only need one shared account for this. I suggest just using "normal" usernames (not the email format). It can't be the same as one of the PC names, and it can't be the same as one of your share names (or data). It's fine to use the default USERS group for the account(s).
Next create a test share on the NAS that uses the default settings, and simply turn off anonymous access on the Network Access settings page for the share settings - leaving everything else alone. Call that share test.
Reboot the PC, and open the command prompt (type CMD into the Windows search bar)
net use * /delete /y net use t: \\nas-ip-address\test /user:username password
using the real IP address, NAS username and password of course. Be careful on the slash directions and spaces.
The first command will terminate any open SMB sessions that the PC has (likely there aren't any if you just rebooted). The second command attempts to mount the test share as drive letter T on the PC.
If that works, then remove all credentials for the NAS IP address and NAS hostname that are in the Windows Credential Manager already. Create two windows credentials (one for the IP address and one for the hostname) that include the NAS username. You can optionally include the password if you like.
dfulker2
Jan 07, 2020Aspirant
StephenB that almost worked.
I have a drive mapping T: which goes to the non anonymous share that works fine, select T and the drive seems to be shown. However if I use windows explorer to access the NAS, all other shares are OK, have anonymous access enabled. But try the same drive that is mapped or the USB disk again not anonymous then get enter network creditials with user name in mapping and windows credentials but no password, when correct password entered then get windows error
" <Nas name > is not accessible. you might not have permission to use......
Multiple connections to a server or shared resource by the same user, using more tha one user name are not allowed. Disconnect....."
- StephenBJan 07, 2020Guru - Experienced User
dfulker2 wrote:
I have a drive mapping T: which goes to the non anonymous share that works fine, select T and the drive seems to be shown. ... then get enter network creditials with user name in mapping and windows credentials but no password, when correct password entered then get windows error
" <Nas name > is not accessible. you might not have permission to use......
Multiple connections to a server or shared resource by the same user, using more tha one user name are not allowed. Disconnect....."
This is with the same user account you used to map to Drive T?
You can only use one credential at a time for the NAS IP or hostname.
- dfulker2Jan 07, 2020Aspirant
StephenB have tried with a differnent user to access via windows explorer and also after removing the T mapping. It seems that the username and password to map drive but there is something wrong in file explorer
- StephenBJan 07, 2020Guru - Experienced User
dfulker2 wrote:
StephenB have tried with a differnent user to access via windows explorer and also after removing the T mapping. It seems that the username and password to map drive but there is something wrong in file explorer
Just to clarify - your error message is telling you that you are trying to use two different credentials with the NAS at the same time (that is, access NAS shares with two different usernames)..
If you try to access the NAS using credentials for user1, then you cannot access it using credentials for user2 from the same machine unless you first terminate all the sessions for user1. That's a windows restriction - not the NAS.
So before you try using a different credential, you should open CMD and enter "net use /delete /y" again.
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