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Forum Discussion
andyask
Sep 14, 2012Guide
#19436397 5.3.6 ARM-Unable to use ReadyNAS remote
Hi Duo V2 Since upgrading to 5.3.6 users have been unable to access log into the NAS via ReadyNAS remote. I get "ReadyNAS Remote Online - Andy Asker" but it never actually connects to the serve...
bhw752k
Sep 15, 2012Aspirant
Hello. Perhaps I'm missing something, but I cannot seem to even find the newly relocated ReadyNAS Remote settings in the firmware.
From the Dashboard, I went to System. Then Settings. Here are the expandable headers I have (in order, from the top):
SECURITY, POWER, UPDATE, BACKUP, ALERTS.
I expanded all of these headers and did a Ctrl F for 'Remote' and didn't find anything.
Under Dashboard > System > Overview my firmware is listed as 5.3.6 and under addons, ReadyNAS Remote (which had been installed and working fine prior to updating my firmware) is now gone. I've tried re-flashing the firmware by downloading the ~82 MB file to my computer and uploading it manually to the ReadyNAS via Dashboard > System > Settings > UPDATE.
Please, can someone help me figure out what's wrong? Or direct me to exactly where I can enable ReadyNAS Remote? Thank-you.
From the Dashboard, I went to System. Then Settings. Here are the expandable headers I have (in order, from the top):
SECURITY, POWER, UPDATE, BACKUP, ALERTS.
I expanded all of these headers and did a Ctrl F for 'Remote' and didn't find anything.
Under Dashboard > System > Overview my firmware is listed as 5.3.6 and under addons, ReadyNAS Remote (which had been installed and working fine prior to updating my firmware) is now gone. I've tried re-flashing the firmware by downloading the ~82 MB file to my computer and uploading it manually to the ReadyNAS via Dashboard > System > Settings > UPDATE.
Please, can someone help me figure out what's wrong? Or direct me to exactly where I can enable ReadyNAS Remote? Thank-you.
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