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Forum Discussion
Cannot install Xplorer 4.1 or 4.2
Tried updating AjaxExplorer to 4.2 today. The process uploads and passes verification, but when the add-on actually tries to install (via pressing the install button) the following rather cryptic message is diaplayed in frontview:
The Xplorer add-on encountered an error during installation.
4.0 installs fine, 4.1 and 4.2 are a no-go.
The Xplorer add-on encountered an error during installation.
4.0 installs fine, 4.1 and 4.2 are a no-go.
3 Replies
Replies have been turned off for this discussion
- You may want to create a post in the community add-on portion of our forums, as you may get more of a response from current users of the add-on.
Support Resources -
Forums:
Prosafe: http://forum1.netgear.com
ReadyNAS: http://www.readynas.com/forum
Prosecure: http://prosecure.netgear.com/community/forum.php
Contact support or register a device
1-888-NETGEAR (638 - 4327) Option 4 for technical support
http://my.netgear.com
Knowledge base
http://support.netgear.com - Please disregard my previous statement as you are posting in the correct forum. If the image verifies that is an odd error. However unfortunately I can not provide any guidance on this issue as I do not use that add-on.
Support Resources -
Forums:
Prosafe: http://forum1.netgear.com
ReadyNAS: http://www.readynas.com/forum
Prosecure: http://prosecure.netgear.com/community/forum.php
Contact support or register a device
1-888-NETGEAR (638 - 4327) Option 4 for technical support
http://my.netgear.com
Knowledge base
http://support.netgear.com - Looks like a problem between the add-on and the version of PHP distributed by super-poussin (PHP5+GD+Extra). Switching to WhoCares PHP5-2 build allows the installation of Xplorer. However although GD is listed in the active modules list in frontview, Xplorer is unable to detect it. This is however progress, as with Super-poussin's PHP5-2 release, Xplorer was unable to detect either GD or MCrypt modules from the PHP add-on.
Another interesting issue seems to be the inability of the new versions of Xplorer to load in Firefox 5.
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