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Forum Discussion
Can't access the Nas Drive
Johnny, Is there anyone working at Egnyte support? Having a lot of issues and i was hoping it can get resolved. Currently i can't map the elc folder (but other shares will work just fine). Can on...
Thanks for your input grazman. The reason we recommend customers go through support is because every case is different, there are many combinations of ReadyNAS devices and operating systems. Often times there isn't just one general solution that can solve the issue for everyone.
But if the problem is a general issue users are experiencing, I will make sure to post the solution here.
For your specific case, you should check if folder permissions are set on the cloud file server (CFS) for the newly added users. Also make sure that the initial sync is completed before mapping the users to the OLC share to allow the propagation of folder permissions from CFS to NAS.
~ Johnny
But if the problem is a general issue users are experiencing, I will make sure to post the solution here.
For your specific case, you should check if folder permissions are set on the cloud file server (CFS) for the newly added users. Also make sure that the initial sync is completed before mapping the users to the OLC share to allow the propagation of folder permissions from CFS to NAS.
~ Johnny
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