NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't register device to Replicate account??
I've had a pair of Pro4 NAS boxes using replicate (semi reliably) for awhile. I hade to delete a lot of files on one of them so I did a factory reset. I have since lost the ability to connect it to th...
Hello jonas914,
What version of Replicate addon are you using? Please try to remove and add back the replicate software on your NAS and check if that will make any difference. Your NAS is already running on the latest firmware version 4.2.30.
Regards,
Marty_M
NETGEAR Community Team
- I've done that multiple times already with no change in result.
- The app add on says 1.2. I've tried also manually downloading it.
Hello jonas914,
This specific NASis it connected to a network that is connected to a network that has internet access? Have you tried on a different web browser and clearing cache or using different computer in activating the license?
Regards,
Marty_M
NETGEAR Community Team- It's on the same network that was just working with it online in Replicate before I wiped it.
No, did not try another browser. It doesn't seem like that kind of error.Hello jonas914,
For isolation please try a different web browser and clearing cache or using a different computer in activating the license?
Regards,
Marty_M
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
