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Forum Discussion
Can't register device to Replicate account??
I've had a pair of Pro4 NAS boxes using replicate (semi reliably) for awhile. I hade to delete a lot of files on one of them so I did a factory reset. I have since lost the ability to connect it to th...
Hello jonas914,
This specific NASis it connected to a network that is connected to a network that has internet access? Have you tried on a different web browser and clearing cache or using different computer in activating the license?
Regards,
Marty_M
NETGEAR Community Team
It's on the same network that was just working with it online in Replicate before I wiped it.
No, did not try another browser. It doesn't seem like that kind of error.
No, did not try another browser. It doesn't seem like that kind of error.
Hello jonas914,
For isolation please try a different web browser and clearing cache or using a different computer in activating the license?
Regards,
Marty_M
NETGEAR Community TeamHello jonas914,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community TeamOkay, finally got around to testing other computers, other browsers, etc. It's not on my end. Same error no matter where I try it from.
Why is this broken?I tried another factory reset and it keeps failing with the same message. C'mon Netgear, I'm sitting here with a broken device because I defaulted it.
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