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Forum Discussion
replicant
Nov 26, 2015Aspirant
Error: ReadyNAS Replicate could not register Duo
Happy Thanksgiving, all! We have two ReadyNAS Pro 4 and a Duo v.2 registered to our Remote ID. The Duo had to be reset to factory default and Replicate 1.2.1 was re-installed. I also removed it...
mdgm-ntgr
Nov 26, 2015NETGEAR Employee Retired
Did a license key have to be entered for your Duo v2 when you went to re-register it?
replicant
Nov 27, 2015Aspirant
No. If that was the issue, shouldn't I have encountered a trial subscription offer?
- JennCNov 27, 2015NETGEAR Employee Retired
Hello replicant,
Welcome to the community!
The ReadyNAS Replicate is free and does not require license key if you are using ReadyNAS OS6 and OS5.3 unit.
What is the current firmware version of your Duo v2?
Can you please try registering a different account then remove it then register the old one you have been using.
Regards,
- replicantNov 27, 2015Aspirant
Firmware is 5.3.11
I created a different account (temptemp) but got the same 'could not register' error message.
The unit sends mail test messages and checks firmware upgrade availability, so network settings seem OK.
What else may I try?
- JennCNov 28, 2015NETGEAR Employee Retired
Hello replicant,
Have you tried on a different web browser and clearing cache?
Also please check if the ReadyNAS is really getting on the Internet.
Regards,
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