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Sledge1964's avatar
Sledge1964
Aspirant
Aug 19, 2018
Solved

Installing apps fails after 6.9.3 update

Hi - I have a Readynas 102, recently updated to 6.9.3 Since then I can't install any apps - notably PLEX - but I believe that is a can of worms by itself. But any app I try to install just says i...
  • Marc_V's avatar
    Marc_V
    Aug 20, 2018

    Hi @Sledger1964

     

     

    ReadyNAS apps are supposed to install to /apps under the data volume but using apt grabs packages and does whatever packages says to do. So if the package says it will install to root, it will be installed unto the root folder. It really depends on the package on where it will install, that is why Community apps is Supported by the developer itself not by NETGEAR.

     

    IMO, using apt might have contributed on the issue that is why doing a factory reset would be best. You may want to contact Support as well if you want them to check on your NAS, L3 support usually get's this resolved as well without Factory reset but you may have to purchase a Support contract if you don't have one.

     

    Hope we have answered your inquiry and have helped you.

     

     

    Regards

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