NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Installing apps fails after 6.9.3 update
Hi - I have a Readynas 102, recently updated to 6.9.3
Since then I can't install any apps - notably PLEX - but I believe that is a can of worms by itself.
But any app I try to install just says i...
Hi @Sledger1964
ReadyNAS apps are supposed to install to /apps under the data volume but using apt grabs packages and does whatever packages says to do. So if the package says it will install to root, it will be installed unto the root folder. It really depends on the package on where it will install, that is why Community apps is Supported by the developer itself not by NETGEAR.
IMO, using apt might have contributed on the issue that is why doing a factory reset would be best. You may want to contact Support as well if you want them to check on your NAS, L3 support usually get's this resolved as well without Factory reset but you may have to purchase a Support contract if you don't have one.
Hope we have answered your inquiry and have helped you.
Regards
Where do the app install files reside?
Also - is there a way to determine where they are installed, and, how to prevent them filling up the root partition?
Or have I done something fundamentally wrong?
Hi @Sledger1964
ReadyNAS apps are supposed to install to /apps under the data volume but using apt grabs packages and does whatever packages says to do. So if the package says it will install to root, it will be installed unto the root folder. It really depends on the package on where it will install, that is why Community apps is Supported by the developer itself not by NETGEAR.
IMO, using apt might have contributed on the issue that is why doing a factory reset would be best. You may want to contact Support as well if you want them to check on your NAS, L3 support usually get's this resolved as well without Factory reset but you may have to purchase a Support contract if you don't have one.
Hope we have answered your inquiry and have helped you.
Regards
is there a way to do a reinstall of the operating system without losing data?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
