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Forum Discussion
Kick-off problems
I just opened an eval account on Egnyte, then installed the iOS Apps on my iPhone 4 and iPad2. I also have a ReadyNAS PRO with firmware 4.2.17 and 1GB ram. On the iPad2 I can log in to my Egnyte...
Hi pszilard,
For log in not working from the ReadyNAS, check to see if OLC is enabled under the account settings. Just go into Settings and enable Office Local Cloud (see attached image). If this doesn't do the trick, then please message me with your domain name and I'll have engineering look into it.
For the iPhone, that could be an iPhone problem, especially since it works on your iPad. I use iPhone 4 as well and I just checked my app and it was working fine. Sometimes there's a problem with iPhone's having multiple apps open at the same time. I suggest to restart your phone and try again. Let me know if that worked.
Hope that helps :)
~ Johnny
For log in not working from the ReadyNAS, check to see if OLC is enabled under the account settings. Just go into Settings and enable Office Local Cloud (see attached image). If this doesn't do the trick, then please message me with your domain name and I'll have engineering look into it.
For the iPhone, that could be an iPhone problem, especially since it works on your iPad. I use iPhone 4 as well and I just checked my app and it was working fine. Sometimes there's a problem with iPhone's having multiple apps open at the same time. I suggest to restart your phone and try again. Let me know if that worked.
Hope that helps :)
~ Johnny
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