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DanielMak's avatar
DanielMak
Aspirant
May 21, 2019
Solved

New disks are not signed

Hi, we bought 3 x WD40EFRX-68N new SATA disks via a Netgear distributor incl caddies. After inserting them, the the 1.4.4 system told: Disk is not signed by NETGEAR. Reading about the issue, the advice was to firmware upgrade to 1.4.5, which I did. The situation didn't change after the upgrade and now instead it says DISK_NOT_NETGEAR.

 

Reading in the community, it seems that a Netgear admin can SSH into the system and re-sign the disks. I would much prefere to get the commands and do this myself, but if that isn't possible, can someone please PM me and setup a Teamviewer session ASAP.

 

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