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Forum Discussion
replicant
Nov 26, 2015Aspirant
Error: ReadyNAS Replicate could not register Duo
Happy Thanksgiving, all! We have two ReadyNAS Pro 4 and a Duo v.2 registered to our Remote ID. The Duo had to be reset to factory default and Replicate 1.2.1 was re-installed. I also removed it...
JennC
Nov 28, 2015NETGEAR Employee Retired
Hello replicant,
Have you tried on a different web browser and clearing cache?
Also please check if the ReadyNAS is really getting on the Internet.
Regards,
replicant
Nov 30, 2015Aspirant
Thanks so much for your help over Thanksgiving, JennC !
As you implied, the ability to send test mails and upgrade firmware online are not sufficient to register the device to Replicate: the Remote Access slider must be set to ON.
My apologies for not carefully RTFM... In view of the dedicated support you & your colleagues have been providing for our three units over the years, we should soon move our production system to a new 516 or 716.
Best,
:) replicant
- BrianL2Nov 30, 2015NETGEAR Employee Retired
Hi replicant,
It looks like everything's been taken care off. Also a big thanks that you've considered upgrading your storage devices with a 6 bay unit (RN516 or RN716).
Let us know if you have other questions.
Kind regards,
BrianL
NETGEAR Community Team
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